Malta🕣
Island state in southern Europe. Official name – Republic of Malta. Population – 442439 (as of April 2021). Capital – Valletta. Official languages: Maltese, English. Government type – parliamentary republic. Main religion – Catholicism.
Malta
Greeting
Shaking hands is a common greeting ritual in business. This ritual not only starts but also ends negotiations and meetings. During the handshake, which is accompanied by a welcoming smile, it is important to maintain eye contact with your partner.
When greeting a woman, a man should wait until she extends her hand to greet him.
Close friends or relatives may pat each other on the back, shoulder or arm when greeting each other.
The rules of politeness in Maltese culture dictate that a person older than you in age or position should be greeted with a certain amount of deference.
Common forms of greeting are: Bonġu! (Good morning!), Il-ġurnata it-tajba! (Good afternoon!).
Introduction
When communicating with Maltese colleagues, be aware of their hierarchical position in the company as well as the requirements of the relevant protocol.
At the initial stage of a business relationship, a partner should be addressed using polite forms such as Mr, Mrs/Ms, followed by the surname.
Stick to formalities when dealing with persons who hold administrative positions i...
Exchange of Business Cards
In Maltese business practice, it is customary to exchange business cards during introductions at the first meeting. The business card should be given to each person present.
The business card should contain the traditional information - name, surname, title, company name, all necessary addresses and telephone numbers.
The text of the business card can be written in English on o...
Small Talk: Overview
Maltese tend to build a personal relationship with their partner and therefore attach great importance to conversing with them. They easily and with pleasure engage in small talk.
Humour is an important element of communication. Your Maltese partner will certainly appreciate a good joke and will be ready to tell a funny story or anecdote.
During the conversation it is very impor...
Preferred Topics
Sport, and football in particular, is one of the popular topics.
If you mention a sport such as bocce (a ball game similar to bowling, pétanque and bowls), the latest regatta (traditionally held twice a year in spring and autumn) or equestrian sport (which has existed on the island since the 15th century), it will certainly impress your colleague.
A popular local competition ...
Taboo Topics
Although Maltese are open to discussing almost any topic, refrain from making harsh and overly frank remarks, especially on political topics.
Immigration is a sensitive topic in this society.
Avoid discussing religious issues.
Do not talk about your successes, achievements, wealth, especially in a boastful tone....
Personal Space
When talking, Maltese stand quite close to each other - closer than other Europeans or North Americans. They often touch each other, for example by patting each other on the shoulder or arm, hugging each other or kissing each other.
Body language plays a big role in communication. It is not just another way of expressing an idea, but also stressing some aspects, showing attitudes or fee...
Communication Specifics
In the early stages of a business relationship, etiquette and protocol should be observed. This means using the formal titles and ranks of your partner when communicating with them. It is important to be particularly courteous and polite when talking to an older person.
This kind of respect is also shown towards new business partners or individuals who hold a high position in the compan...
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